Management Courses

Course#: BUSMGMT 101

Course Description:

This course is of benefit to employees who are currently managers or those who are preparing themselves to undertake management duties.  While there is a separate course for Leaders – this course can be of value as strategic leaders come to better understand management as its functional counterpart.

At a time when companies are relentlessly struggling to reach their zenith in organizational success, the marketplace is placing more demands than it ever has before. Who will establish and guide the vision, who will monitor the daily functions? Herein lies the distinct difference between a leader and a manager. Does the organization understand this difference? Are managers clear about their functions, roles and challenges?  Do they know where to draw the line between their functional duties and the strategic responsibilities of their leaders? Do managers know that they can no longer manage the same as they did before - they now wear multiple hats and share several challenging roles and responsibilities?  This course will answer these and many more questions as managers learn to master the knowledge, tools, instruments and practices that will contribute immensely to their own professional success and that of the organization.

Our training is not at all generic but focuses very heavily on your specific needs.  We carefully study your environment so that we can customize our efforts to help you increase your personal job performance which ultimately results in increased success to your organization.

Duration: 4 days (Course outline can be fully customized to add/delete topics)

Cost: Based on company type (profit/non-profit, education, government); class size, etc.

Course Outline:

Lesson 1: Introduction to Management

• Understanding the job of a manager

• Management in an era of globalism

• Understanding and dealing with cultural diversity

• How technology changed the world of management

• Ethics and integrity as a management requirement, not as a choice: learning how to walk the talk

• Obtaining quality results

• Ensuring customer satisfaction: both internal and external customers

Lesson 2: Understanding the difference between management and leadership

• All managers are not necessarily good leaders

• All leaders are not necessarily good managers

• How to determine who are good managers, who are effective leaders and who can function as both

Lesson 3: Planning as a key to management success

• Planning as a tool

• Effective decision making

• Problem solving steps and solutions

Lesson 4: Organizating as a key to management success

• Job design and work schedules

• Organization structure and culture

• Remaining organized in light of constant change

• Learning to appreciate change as a positive not a negative: passing this on to your staff

• Dealing with staffing and Human Resource Management (HRM) issues

• The new focus on Human Resource Development (HRD)