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Desktop Publishing
Serenity Projects, Inc. started as a mere concept in
1995. The original purpose was to provide a workplace that
cares about people – one that will go the extra mile to make
a difference in the lives of others. The first line of
product was that of
desktop publishing
so that companies can have quality and meaningful items for
their marketing purposes. The owner made thousands of
calendars, brochures, book markers etc. One of the calendars
won the 2nd Prize Award at the
Japanese Tropical Fish
Convention in 1997. The
product was created for a South American Tropical Fish
company – each page illustrated a different fish, its roots
and how and where these could be located.
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End-User Training
The owner then extended services to include
end-user computer training.
Serenity’s team of Desktop Consultants formed an
international collage hailing from the United States,
Guyana, Trinidad, India, China, Puerto Rico, Brazil, Turkey,
Nicaragua, Egypt, Lebanon, Romania and other countries. As a
result of the quality of these consultants and the overall
administration, the team was immediately contracted out to a
large international training vendor that provided training
worldwide.
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Technical Training
Gradually, senior consultants were hired to help with the
provision of more
technical training
preparing employees for certifications such as A+, MCSE and
MCSD. Again, this service was of high quality and many
clients requested repeat training with this group of
experienced consultants who all had 10-30 years of strong
experience.
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Software Development
Serenity continued to build a solid reputation with no type of marketing materials of its own – all business came in via ‘word-of-mouth’.
Clients started to request
software development and general assistance with their large databases. Once again, ‘word-of-mouth’ caused Serenity’s team members to
extend their client base include Florida, Michigan, Columbus & Cleveland- Ohio, Boston and California.
By 1998, they reached across waters to meet the needs of international clients in Canada, Panama City-Panama, Freeport and Nassau-Bahamas and Guyana in various
industries.
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Leadership & Management Training
Soon enough customers realized that despite the
top-of-the-line computer solutions being provided, they had
their own internal issues to deal with including getting
their employees to work in synergy to utilize the incoming
technology. Thus, the
Management and Leadership
Training arm of Serenity was
birthed to provide a series of training courses including
General Supervision, Team Management, Time Management,
Coaching Skills, Presentation Skills, Project Management
Skills, People Skills, Business Writing Skills, Diversity,
Conflict Resolution in the Workplace and Computer Skills for
Managers. Again, customers were served locally, nationally
and internationally.
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Complete HRD Process
As a result of its growth in research and development,
Serenity’s team members stretched beyond just management and
leadership training to equipping themselves to offer a
Complete HRD Solution.
Through HRD Best Practices, all training is approached using
a strong HRD process whereby a detailed assessment is done
to target the main areas that lead to the highest level of
performance and productivity. The result is that employees
enjoy development through training while companies enjoy ROI
on its training efforts. Employees located globally can
experience quality training collaboratively in well-designed
cyberspace classrooms.
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Elearning
In keeping with Serenity’s customer service philosophy to meet the needs of clients and to help them remain competitive,
Elearning Solution
was added. At a time when technology is melting the many geographical barriers; at a time when the business world is stretching across lands and waters to build
working relationships – and to relocate staff to maintain effective presence in these many countries – there is a challenge. How do these very diversely located
employees maintain ongoing training and development in a manner that is consistent with the company’s culture, vision, mission, policies and procedures?
How do these employees function strategically and functionally as leaders and managers in a way that is also consistent across the board and throughout the company?
The answer has been in cyberspace classrooms where these employees can enjoy quality online learning as a Team. Likewise, as the world of academia opens is door to
global integration – online programs are being built to accommodate students from remote locations.
Online learning has many challenges if not implemented correctly with the right infrastructure. With many years of experience in this area where online solutions
were implemented in over 43 countries, Serenity is here to help both academic and corporate organizations enjoy an online learning experience that is unmatched.
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Current Goal
Today,
Serenity Projects, Inc. provides you with a
ONE-STOP SHOP: Quality
Computer,
HRD and
Elearning Solutions.
The company hopes to reach many more customers and to build a strong and productive relationship with EACH, providing not just excellent
project and training support, but a lasting relationship that stands on the pillars of trust and integrity.
We organize our company in such a way that we keep down overhead so that we can increase your profit margin.
Our presence is large relating to geography yet we make ourselves small and easily accessible when it comes to speed and type of service.
As a team, we look forward to working with YOU to make your
workplace more serene with smooth and appropriate
Computer & HRD solutions
as we continue our motto of …
Endorsed with Excellence!
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